Home Instead Durham has received a prestigious award by a national reviews website, having been named one of the top 20 home care companies in the North East. They have made it onto the impressive list out of 270 home care companies in the region and this is the fourth time they have won this award.
The award is based on the home care company’s reviews on homecare.co.uk, the UK’s top home care reviews site considered to be the ‘TripAdvisor for home care’. The reviews are given by people that Home Instead cares for, plus their loved ones. Home Instead Durham made it to the exclusive list thanks to its impressively high review score of 9.9.
Trudi Jameson, owner of Home Instead Durham, said: “The pandemic has shone the light on home care, with many people having to shield yet receive quality care. We are delighted to receive exceptional praise from our clients and their families, particularly over the challenging period we continue to live in.
“Our caregivers have certainly been put through their paces for a long time, so to learn that they and the rest of the team have brought comfort and safety for our clients at such a difficult time is an honour.”
Trudi continued, “Every day our caregivers make a positive difference in their communities with their empathetic nature and passion for the role. We prize that over previous experience, so I urge anyone with a warm heart who wants to try something new to consider joining our team and get in touch.”
Amanda Hopkins, reviews manager of homecare.co.uk, said: “Top quality home care is invaluable as it enables people to continue living in their own homes and maintain their independence, with their home care worker often becoming their friend and companion.
“The pandemic has been particularly hard for disabled and older people, with many forced to self-isolate, so home care workers have played a crucial role in keeping them mentally and physically well.”
Amanda continues: ““Home Instead Durham has shown that it provides care that is of excellent quality, and we would like to congratulate it on being one of the top home care providers in the North East!”
One of the reviews of Home Instead reads: “Excellent service and peace of mind, as my mum lives 250 miles from me. Home Instead have supported my mum to a very high standard. Thank you!”
Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by caregivers that they come to know well and who visit for a minimum of an hour at a time.
Please follow this link for the full list of winners: https://www.homecare.co.uk/awards/
For more information about Home Instead Durham, call 0191 374 or visit www.homeinstead.co.uk/durham
