Dear Sir,
I am writing to raise concerns about the way parking fines are being issued and enforced, and to ask whether others in our community have experienced something similar.
I received a parking fine of £100 from Parking Group relating to Greenwell Road. The letter was dated 21st January 2026, but did not arrive until 20th February 2026, leaving me very little time to respond. As soon as I became aware of it, I went online and submitted an appeal.
However, before receiving any reply to that appeal, I was shocked to receive another letter – this time from Direct Collection Bailiffs – dated 3rd March 2026, but received on 12th March, demanding £170.
I was told the charge had increased because I had allegedly exceeded the permitted parking time, something I was not even aware of despite having lived in Newton Aycliffe for over 36 years.
I feel it is important to explain my circumstances. I have undergone complex multi-level spinal surgery and live with constant severe pain. I rely on a mobility scooter and two crutches, and I cannot stand for long periods without significant difficulty. At the time, I was unable to use a disabled parking space because my Blue Badge had expired in October and, although I had applied for a renewal, I am still waiting for it to be processed.
On the day in question, I was attending local amenities including the hairdresser, library and shops.
I contacted Direct Collection Bailiffs on 13th March to explain my situation and to point out that I had not yet received a response to my appeal. Despite this, I was told that if I did not pay the £170 immediately, the matter could be taken to court, potentially adding further costs.
This situation has caused me considerable distress. I am left wondering whether this is fair or reasonable, particularly given my health condition and the apparent lack of communication regarding my appeal.
I would be grateful to hear from others who may have had similar experiences. Have other disabled residents faced such circumstances? Were you required to pay under these conditions?
Any sensible advice would also be greatly appreciated, as I simply cannot afford to pay such sums without question.
Name and address supplied.