Dear Sir,
There have been a few rumblings recently regarding the standard of service from Royal Mail, specifically the lack of postal days for letters and rumours that parcels are taking priority over mail in general.
I had cause to go to the sorting office at Newton Aycliffe to retrieve an important letter a couple of weeks ago. I strongly suspected that it would be sat there and ‘lo and behold’ it was – but it was not going out that day.
I spoke with the manager who informed me that Royal Mail are indeed prioritising parcels over letters and that they are only delivering letters every other day, whether first class or not. This ‘every other day postal service’ officially goes live in April next year and that is apparently across the whole country.
If this is the case, then hospitals, for one, will have to take this into account when issuing important hospital appointments. Personally, I can no longer see the point in paying the extortionate amount of £1.70 for a first class stamp anymore, when there is every chance that it is not even going to arrive next day, as most people paying for this service, rightfully expect.
Now that I have heard this officially, I felt I should let your readers know so that they can make their own informed decision as to whether or not they buy first or second class stamps going forward.
Name and address supplied.