Durham Constabulary is looking for highly motivated and confident individuals, who can perform and make key decisions under high pressure in a 24/7 emergency service environment.

Durham Constabulary is looking to recruit police call handlers to work within our Force Control Room at our Headquarters in Aykley Heads, Durham.

Police call handlers answer all calls for service to the constabulary including 999, 101 and other non-emergency calls and any contact made via other means, such as email and webchat.

As a police call handler you will perform one of the most demanding roles in the modern police force and one which is key to inspiring satisfaction and confidence in the community. 

Call handlers are the first point of contact for people in their hour of need.

They make critical decisions in real time emergency situations and often have to deal with difficult and harrowing calls.

Although challenging, the role can also be extremely rewarding.

For further details and find out how to apply visit https://www.durham.police.uk/…/Police-call-handler.aspx