Dear Sir, A big thank you to Newton News after they contacted Livin on my behalf. I had been asking Livin for help since February this year – to no avail. However, thanks to Syd, two workmen came on Thursday, last week and I was able to explain that rainwater was collecting outside my garden gate instead of flowing down to the drain. I am disabled and have to use a mobility scooter to go out and the big puddles were hazardous! The friendly workmen repositioned paving slabs so that now water can drain downhill to the grid. Many thanks to them. Mrs. P. Willis