From 15th January Tesco are supporting customers who may require a little more support and time at the checkouts with a quieter shopping environment and a relaxed lane at the checkouts.
Every Tuesday going forward from 9am-10.30am and 2pm-3pm the relaxed lane at checkouts will be open (look out for checkout number 25!), there will be no music playing or tannoy calls, the till volume will be turned down and in the mornings the store lighting will be dimmed to part lighting.
We have two pairs of noise cancelling headphones which are available from the customer service desk should our customers require them, these are available at any time our customers choose to shop with us.
Seating areas are available at the pharmacy and behind the relaxed lane checkout.
A number of our colleagues have had some Autism awareness training in partnership with the North East Autism Society and are Dementia friends
The North East Autism college – Aycliffe School will be in store on a Tuesday morning 9.30-10.30 to raise awareness and will have some lovely items for sale, for example fudge, soaps, candles, which have been made by their students.