I am a long-standing patient of Bewick Crescent Surgery and I wish to respond to Honest John’s letter in which he states that he has heard many complaints about how difficult it is to get an appointment at the doctors.
We all have reason to see a doctor regularly and whilst it is necessary to be patient when ringing the surgery the receptionists will always do their very best to see you are attended to. It’s only if you want to see a specific doctor that you might have to wait.
Recently I have been offered telephone consultations or practice nurse appointments if the situation wasn’t urgent and there were no GP appointments left.
I have not experienced an issue with booking an appointment at Bewick Crescent Surgery, which John’s customers must not be patients of.
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