Julie Loscombe, Senior Housekeeper at HC-One’s Defoe Court Care Home in Newton Aycliffe, won the Care Housekeeper category at the prestigious 22nd National Care Awards 2020, held at a virtual award ceremony on Wednesday 25th November 2020.

Julie was nominated for the Care Housekeeper Award by Defoe Court’s Home Manager, Sarah Todd, after showing great leadership skills during the coronavirus pandemic.

Julie realised that Residents who were shielding could provide an extra challenge, so she worked with them to identify their issues and, where they wanted to, she supported them to safely do their own housekeeping.

The judges of this category, Beverley McLoughlin from Ontex Healthcare and Jon Chapman from Pinders, chose Julie as the winner because as well as taking ownership of infection-control measures, working tirelessly to ensure Colleague and Resident safety, she has also helped other departments and arranged a variety of lockdown entertainment.

Julie Loscombe, winner of Care Housekeeper category award, said: “I am extremely honoured to win this award, especially during these difficult times. I am lucky to work with an extremely hardworking and committed team at Defoe Court.”

James Tugendhat, HC-One’s Chief Executive Officer, commented: “Congratulations to Julie – this is a tremendous achievement and we are incredibly proud of her! We were thrilled to have two winners and six finalists at the National Care Awards 2020.

“Our success at this year’s National Care Awards is a testament to the dedication of my Colleagues, even in the most challenging of times. They have truly gone above and beyond to provide the kindest care to Residents living in our care homes, as we strive to be the first-choice care provider in each of the communities that we serve.”