Newton News has expressed amazement that certain important County Council telephone contacts for vulnerable residents to call are high premium 0845 numbers.
County Council Social Care Direct and Childrens Services are both 0845 numbers when the people who need to make contact may not have the money or even a phone!
We have spoken to County Councillors and officers and whilst they agree it should change nothing has yet happened to make it easier and less stressful for people in crisis to get help. How long does it take to change these numbers?
These contacts should be FREE 0800 numbers!