Contacting the council from the comfort of your living room has never been easier. An event showing residents how they can access council services via their televisions is taking place in Bishop Auckland. Looking Local is available through satellite television and interactive sets as well as through Nintendo Wii consoles. There is also an IPhone and android app that allows for use via a phone.
The system, complete with comfy couch and wide screen television, will be on show at the Newgate Shopping centre next month. Organisers hope people who might normally contact the council by phone or in person at one of its Customer Access Points will give this new service a try. Looking Local is designed for those residents who do not have a laptop or computer at home but who would still like to access council services remotely.
Whether it’s to look for a job, renew a library book or apply for a waste permit, the new service will allow users to find out about it, report it or apply for it! Residents can also access Durham Key Options for housing allocation via Looking Local.
Jerry Miller, service development manager for customer services, said: “I hope that people in the area take the opportunity to find out more about how the system works. “We want to give our residents as many ways as possible to contact the council. You can use Looking Local for a range of some of the most popular enquiries with the added benefit of being in contact with the council from the comfort of your own home.”
Pop along to the Newgate Centre on August 20 between 10.15am and 4.00pm, sit back, relax and see how contacting Durham County Council is as easy as switching over for the ad break.
