Home Instead Senior Care, a company specialising in at-home care for older people in Durham has been honoured with a 5 star Best Employer in Care Award for the second time last year.

The accolade of 5 Star Employer was awarded by WorkBuzz (formerly smith+henderson), an independent company which conducted surveys with Home Instead’s customers and employees.

In response to the independent survey, one caregiver employed by Home Instead Durham said, “The best thing about working for Home Instead is the nature of the job, going out and doing what I do; showing kindness, compassion, commitment and most importantly love, because sometimes that’s all a person needs. Having fantastic support is also great, just in case anything didn’t go according to plan during my visits.”

Home Instead’s caregivers are matched with clients that share their interests, with visits lasting for a minimum of one hour, and often longer. As a result of this unique, person centred approach, clients receive an excellent standard of care and employees develop high levels of job satisfaction.

Steven Frost, CEO of WorkBuzz (formerly smith+henderson), the awards organisers said, “We would like to congratulate Home Instead Senior Care Durham on being awarded a 5 Star Employer for the second time. What makes this award extra special is that it’s based on feedback from their caregivers and is only awarded to the top 10% of companies that enter the Best Employers in Care Awards.

“The care sector too often receives negative publicity – in contrast Home Instead Senior Care has a strong culture whereby caregivers have the right support and training; are well led and have a strong commitment to deliver outstanding care.”

Commenting on the recognition her company has received, Trudi Jameson, owner and director of Home Instead Senior Care Durham, said, “We are incredibly proud to have achieved a 5 star Best Employer in Care Award again.

“It means so much because it was awarded as a result of feedback from our employees. Person centred home care is our business and this acknowledgement proves that it works, not only for our clients, but for our caregivers too.”

To find out more about the work that Home Instead Senior Care do in your area, or for details of current caregiver vacancies, call 0191 374 4041 or visit: https://www.homeinstead.co.uk/durham.

Photo: The caring team at Home Instead Senior Care Durham.