Dear Sir,
The signs at the town centre car park state “6 week closure”, but it must be over 6 months by now?
What many of us don’t understand is why the staircases and ramps are also closed off since we don’t always need to use the lifts?
On many occasions no work has been undertaken, although the signs remain, so it’s not surprising that the footfall has reduced and people have now gone elsewhere to shop without the problem of non-access to shops from a car park.
JEP
Response from Town Centre Management:
Due to ongoing failures on the roof areas, simply because of age, above the lift tower and associated properties it was agreed last year we would address these using best practice to provide suitable replacements.
This was always going to be a lengthy process and, where we could, this has been mitigated to ensure ease of access as best we can provide.
All car parks remained open for use and we still provided 6 entry points mostly level or easily accessible into the centre without requirement of the lifts.
Please note we did not start these works until late January 2019 and most were completed by end of April 2019 with level access to the Town Centre available in May 2019.
To add, we do have a specified Disabled Car Park on Greenwell Road with both stepped and ramped access leading to the Town Centre via Beveridge Arcade leading to the Library and Beveridge Way.
Also all of our outlying car parks have disabled spaces on level access direct to the centre.
